The National Association of Property Buyers

We are a group of professionals committed to providing the highest possible standards in the property buying sector. Formed in 2013 the Association has worked closely with The Property Ombudsman to form a new Code of Practice to create a set of guidelines that will raise standards in the industry.

Membership of the Association is voluntary.

All members must have signed up to The Property Ombudsman Code of Practice so consumers can expect a fair and transparent service when selling their home to a member agent, with the additional peace of mind that they can access TPO’s free, impartial and independent dispute resolution service in the event of a complaint.

“One option to sell your home may be to consider a company offering an instant cash purchase... you should use a firm that is a member of the National Association of Property Buyers (NAPB), as they are signed up to The Property Ombudsman’s Code of Practice.” HM Government ‘How to Sell’ Guide Published May 2019.

The NAPB is run by members who are keen to help sellers decide whether a professional cash buyer is right for them. 100% of all income generated by the organisation is re-invested in to marketing and promotion to assist sellers in reaching a decision that’s right for them.

Seen Something Unusual?

Sell My House trading from Dalton Place, John Dalton Street, Manchester state on their website that they are members of this organisation. They are not members and despite a number of requests, they have not removed our accreditation from their website.

It has come to our attention that some companies are displaying an NAPB and TPOS logo on their website without being members. To check if a company is a member please go to https://napb.co.uk/members/ and https://www.tpos.co.uk/find-a-member

If you use a non-member buyer and something goes wrong you will have no right of redress.

If you suspect that a company is using a logo incorrectly please report it to info@napb.co.uk. Thank you.